México | (333) 160 4536  | MXN-Es
3331604536

RENT A CAR WITH WIDE COVERAGE

Our rates include:

0% Car Loss Deductible (LDW).

Collision Damage Insurance (CDW).

Liability insurance (PLI).

Medical expenses insurance (PAI).

Theft protection (TP).

Free mileage.

Federal and State Taxes.

Legal assistance.

Vehicle License.

Fleet (Subject to availability)

Car rental in Mexico

Advance Car Rental ​​guarantees you the best car rental experience during your next vacation or business trip to the top destinations in Mexico We offer competitive rates, a variety of cars and trucks in perfect mechanical and aesthetic condition, locations in the most important cities in the country, as well as attentive and professional service to make you feel comfortable away from home. We have more than 20 years of experience in car rental.

Enjoy the most fashionable destinations in Mexico to the fullest and in the most comfortable way aboard any of our brand new rental cars or vans.

No matter the reason for your trip, or the destination where you are going, in Advance Car Rental ​​we offer you cheap and very competitive rates in relation to other car rental companies.

For ​car rental​​ or ​van rental​​, as well as for your comfort and business or pleasure travel needs, we have a wide range of different types of ​vans and cars​​. We are sure that you will find the vehicle that best suits your travel budget.

We have the perfect car / truck for you!

Allow us to assist you and offer you a first-class rent-a-car service at our different offices in Advance Car Rental in the most important tourist or business destinations in Mexico.

Advantages of Car Rental or Van Rental with Advance Car Rental

  • Service 365 days a year.
  • We accept different forms of payment.
  • Pick up the car at the airport.
  • Roadside assistance.
  • Free cancellation or modification.
  • Insurance included.
  • Free mileage.
  • Taxes included.

One of the great implicit benefits of renting a car or van when you are traveling for tourism or work is that you can fully enjoy all the places of interest and attractions of the place you are visiting at your own pace, or simply move quickly, in total comfort and with full security from one place to another at any time of the day.

When renting a vehicle in Mexico, take into account because in Advance Car Rental we are your best option: we have cars with cheap rates in each city where you have to rent; with us you will find a vehicle that suits your needs and travel budget, the rates include free mileage, as well as all insurance and taxes.

FAQ´s

  • Credit card Issued by banking institutions
    • We do NOT accept credit or debit cards issued by department stores such as: Coppel, Banco Azteca, Liverpool, etc.
  • Current driver's license.
  • Current Official Identification (INE or passport).

  • 18 years old.

  • We accept all CURRENT national and international driver's licenses.

  • It is a fundamental requirement that the person who will be the owner presents a driver's license, credit card and official identification under his name in order to carry out the contract.

  • Reservations are based on CATEGORY of vehicles, not specific models. The images shown are merely illustrative.

    For example, if you book an INTERMEDIATE CATEGORY car, you will find that we drive different makes and models; The one that, at that moment, has availability will be delivered.

  • Yes, you must be present at the time the contract is drawn up to sign it.

  • You can make a reservation, but for the elaboration of the contract the credit card is an essential requirement

  • The credit card is an essential requirement to rent a car and must be in the name of the owner of the rental, who must be present during the preparation of the contract. An eligible family member or friend may rent the car for you, but you'll need to be listed as an additional driver to also be authorized to drive the rental vehicle.

  • In case of contracting directly with Advance Car Rental the amounts vary according to the category requested from 500 USD according to the Exchange Rate in force at the counter.

  • It is the amount that is blocked or retained (it is not a charge or collection) on the credit card during the rental of the car and acts as support for any additional charges. At the end of the rental, it is released in case of not having additional charges such as overtime, extensions, gasoline or any breach of terms and conditions of the rental that may lead to the decline of the coverage acquired, making the client responsible for 100% of the vehicle value.

  • For security reasons we do not accept cash deposits, only credit cards.

  • Upon return of the vehicle we will close the contract and with this a check out of the guarantee with which it would be released by Advance Car Rental. However, some banking institutions do not reflect the release automatically, but from 05 to 07 business days. Should this happen, we ask for your support in contacting Customer Service to request Letter of Release indicating to the issuing bank that the amount withheld has already was released and can follow up on the relevant release process.

  • If you made details of your reservation directly with us (website or Call Center) your contract already has this coverage, and it is not possible to decline it.
  • If you contracted through an intermediary, you should consider:
    • IN Advance Car Rental We do not have agreements with any banking institution on protections in case of theft or accident. We suggest you contact your bank to request a letter that endorses the Protection plan and its validity throughout Mexico or the insurance policy that will protect the vehicle during its lease (coverage for partial or total damage, as well as total theft).
    • The policy or letter must be presented at the check-in counter Advance Car Rental All institutions issuing credit cards or booking engines must be registered with the National Insurance and Bonding Commission, which is the official government institution that regulates insurance companies in Mexico.
      • Depending on the reservation channel (website or Call Center) Depending on the reservation channel (website or Call Center) and the vehicle category, a withholding will be processed from the value corresponding to a deductible up to the total value of the vehicle. the category of the vehicle, a withholding will be processed from the value corresponding to a deductible up to the total value of the vehicle.
    • All institutions issuing credit cards or booking engines must be registered with the National Insurance and Bonding Commission, which is the official government institution that regulates insurance companies in Mexico.
    • Depending on the reservation channel (website or Call Center) Depending on the reservation channel (website or Call Center) and the vehicle category, a withholding will be processed from the value corresponding to a deductible up to the total value of the vehicle. the category of the vehicle, a withholding will be processed from the value corresponding to a deductible up to the total value of the vehicle.
    • In case of not complying with the terms and conditions of the rental agreement, the lessee will be responsible for the total cost of repairing or replacing the vehicle. For example: if you misuse the vehicle, drive recklessly or under the influence of alcohol or drugs, among others.
    • If at the time of the return of the rented vehicle it shows damage, the client will be responsible for the total payment before leaving the country and request a refund to the credit card or reservation engine in his place of residence.

  • We offer you UNLIMITED mileage on all our rentals.

  • Yes, at our AIRPORT counters we have 24-hour service when renting and returning the vehicle.

  • Yes it is possible to rent a vehicle by the hour, however, it should be considered that the charge will be made for a full day of rental since our rates are calculated in based on a 24 hour rental period.

  • We honor reservations up to two hours from the indicated time, after this time we provide the service according to vehicle availability.
  • In high season, a tolerance time of one hour is considered due to high demand.

  • By providing us with your flight number and contact telephone number, our representatives at the Airport will be monitoring the flight status and awaiting your arrival.

  • We recommend:
    • On DOMESTIC FLIGHTS: An hour and a half before.
    • On INTERNATIONAL FLIGHTS: Two and a half hours before.

  • We offer baby or infant seat rental service, GPS with Wi-Fi service and unlimited calls.
    • They imply an extra cost and are subject to availability.

    • Advance Car Rental offers the process for authorization to cross the southern border of Mexico to the countries of Belize and Guatemala (prior authorization).

      NOTE: The coverages contracted are only valid within the Mexican Republic and not outside the country.

      At AMERICA CAR RENTAL we suggest you consider Clause 26 of your lease.

  • We have vehicles with different types of fuel according to the engine. On the tank cover it is specified if it is gasoline or diesel.

    In Advance Car Rental We suggest you consider Clause 22 of your lease.

  • We offer Roadside Assistance service to all our customers, at no additional cost as long as the failure is due to a mechanical defect attributable to the use of the vehicle and not due to negligence of bad driving, which may generate an additional charge in case of not having acquired Roadside Assistance (SRA).

  • If it is possible to change the tire, inform Advance Car Rental and do it.

    In the event of an accident or require Roadside Assistance, you must contact, within a period of no more than 30 minutes after the incident, at (333) 160 4536 , to follow up on the reported incident.

    Remember to remain at the scene of the incident until you receive instructions.

    It is important to consider that in the event of violating any clause of the rental contract, the coverage purchased will be declined, so Advance Car Rental invites you to carefully read the terms stipulated in your Rental Agreement.

    In case of having Roadside Assistance coverage, and the client prefers to be supported, it can be done, in case of not having contracted SRA, it can be attended, but with additional cost.

    If the tire is damaged and does not have TGI Coverage (Tires and Glass), the corresponding charge will be made for the value of the tire.

  • Report immediately to Advance Car Rental al (333) 160 4536 , to follow up on the incident.

    Remember to remain at the scene of the incident until you receive instructions.

    It is important to consider that in the event of violating any clause of the rental contract, the coverage purchased will be declined, so Advance Car Rental invites you to carefully read the terms stipulated in your Rental Agreement.

    If you do not have the Road Assistance Coverage, the locksmith delivery will have an additional cost.

    If the client wishes to open the unit on their own and it is damaged and/or altered, it will be considered negligence and they will be automatically responsible for the total costs of repairing the vehicle.

  • Report immediately to Advance Car Rental al (333) 160 4536 , to follow up on the incident.

    Remember to remain at the scene of the incident until you receive instructions.

    It is important to consider that in the event of violating any clause of the rental contract, the coverage purchased will be declined, so Advance Car Rental invites you to carefully read the terms stipulated in your Rental Agreement.

    When making your call you must indicate if you want to send a duplicate or a locksmith as long as you are within the coverage area, this with an additional cost

    If you do not have the Road Assistance Coverage, the locksmith delivery will have an additional cost, independent of the cost of the key depending on the type of vehicle.

    If the client wishes to open the unit on their own and it is damaged and/or altered, it will be considered negligence and they will be automatically responsible for the total costs of repairing the vehicle.

    In Advance Car Rental We suggest you consider Clause 02 of your lease.

  • In case of having SRA Coverage assistance will be provided on the road, and only the fuel supply will be charged according to the current tab Advance Car Rental.

    If you do not have Road Assistance coverage, the service may be provided with an additional cost for supply and for the fuel required according to the current tabulator of Advance Car Rental.

  • Report immediately to Advance Car Rental al (333) 160 4536, to follow up on the incident.

    It is important to have the following information on hand in order to assist you properly:

    • Contract number
    • Vehicle license plates
    • Address or location as exact as possible.

    Remember that you must remain at the scene of the incident until you receive instructions.

    It is important to consider that in the event of violating any clause of the rental contract, the coverage acquired will be declined, so Advance Car Rental invites you to carefully read the terms stipulated in your Rental Agreement.

    In Advance Car Rental We suggest you consider Clause 08 of your lease.

  • You can modify or cancel your reservation through the Reservations Center: (333) 160 4536

    It is important that you consider that any cancellation applies conditions and in some cases, penalties. We suggest you contact Customer Service at (333) 160 4536 so we can review your case.

    If the reservation was made through an intermediary, we advise you to cancel it in the same way.

  • Yes, as long as we have availability at the time you are at the counter, you can quote according to the current rate and pay the difference if it exists.< /li>

  • The contract allows, at an extra cost, a maximum of 2 additional drivers who must meet the same requirements and will be subject to the same obligations and responsibilities in driving the rented vehicle than the owner.

  • It is possible, as long as the holder of the rental contract is present at the time the contract is signed, being responsible for any additional charge generated from the rental of the vehicle.

  • No, only those authorized at the opening of the contract.

  • Yes, as long as it is at the counterAdvance Car Rental.

  • AIRPORT:
    • We offer the transportation service upon arrival and return of the vehicle.
  • BRANCHES:
    • We offer pick up and drop off service at hotels, bus and ferry stations as long as they are within the return zone.

  • You can do it at any of the branchesAdvance Car Rental with which we have within the Mexican Republic. Mérida only has the Drop-Off service at branches in the center and southeast of the country (Cancún, Playa del Carmen, Tulum, CDMX)

  • We offer the return service in different offices and cities, it is necessary to ask prices and rates at the time of your reservation via call center by phone (333) 160 4536

  • What happens if I don't return the vehicle on the agreed date?

    • If within 3 days after the return date you do not inform the Customer Service area (333) 160 4536 about the status and location of the car, it will be reported to the relevant authorities, excluding Advance Car Rental from all responsibility.

      In Advance Car Rental we suggest you consider Clauses 19 & 20 of your lease.

  • What is the procedure for zero deductible coverage to be applied to me?

    • It is the unavoidable responsibility of the contract holder to report directly and immediately to Advance Car Rental about any incident or accident involving the rented vehicle, call: () . If this condition is not met, the acquired coverage will automatically be declined.

      In Advance Car Rental We suggest you consider Clause 08 of your lease.

  • For what reasons can the coverages acquired be declined?

    • When the driver is under the influence of alcoholic, enervating, hallucinogenic, narcotic, or any type of toxic substance; as well as having committed negligence, or not respecting the terms and conditions of the contract.

      In Advance Car Rental We suggest you consider Clause 26 of your lease.

  • Can I add coverage after the contract is drawn up?

    • Modifications can be made to the contract as long as the vehicle has not left the branch.

  • Are there additional charges that I can be charged at the end of my rental?

    • There may be additional charges for the following items:

      • Overtime.
      • Gasoline missing.
      • Extra days.
      • Return to a different branch.
      • Plaque loss.
      • Cleaning.
      • Damage.
      • Traffic fines.
      • Crane.
      • Key replacement.
      • Wrench repair.
      • Declination of insurance by not respecting the terms and conditions of the contract

  • Where can I submit a suggestion or comment regarding the service?

    • Your opinion is very important to us, so if you are still at the branch, we ask you to locate the Branch Manager or contact Customer Service via email: reservas@advancecarrental.com.mx or phone: () .